Most platforms treat "collect feedback" as the whole job. We think that's the easy third. OodelCX exists because the harder, more valuable work — turning what customers say into something a team actually does, and knowing whether it worked — was left to spreadsheets and good intentions. We built the other two thirds.
Every automated report is checked by a person before a customer ever sees it.
A single café and a thousand-branch retailer both use OodelCX.
When you email us, a person who understands the product answers.
Want to talk to us directly? hello@oodelscore.com or